Skip to content
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical... more ->
1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application. You will be required to have experience in providing IT support to end-users on a... more ->
IT Helpdesk Support Analyst 1st/2nd line City of London £35000 immediate start Hybrid working We are very excited to be recruiting a NEW MEMBER to join the IT Technology Department of this professional firm, 5-minutes walk from Blackfriars/City Thameslink/Cannon Street! Joining the existing team of 11, you will be responsible for providing IT support to around 1600 users throughout various offices to ensure that business operations run smoothly and escalated Client queries are handled efficiently and effectively. A bit about the firm: They are an independent member of a Global organisation,... more ->
1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they're online and mobile applications. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, pension, hybrid working (after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and... more ->
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome... more ->
Service Desk, Helpdesk, 1st Line Support, Windows OS, Active Directory, MS Office, ServiceNow, Service Now My Surrey based client urgently requires an experienced Service Desk Analyst. The key duties for this role is to be the first point of contact for 4000+ users, logging service tickets, which need to be added to ServiceNow/Assyst and assigned to the correct business function. We are looking for a Helpdesk/Service Desk Analyst who has experience supporting the Microsoft Suite of products including Active Directory, Windows OS and MS Office. Our ideal candidate will have previous experience... more ->
Technical Support Engineer - 365, 2nd line, 3rd line, Technical Support, Citrix We are currently working with am ambitious and thriving start-up firm who provide a service as a "virtual CTO/IT Director". This firm have been growing at a very fast rate with a business model that is proving to be extremely succesfful as a result of their growth they have a strong pipeline of work and projects upcoming, because of this they require a new Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) to join their team on a permanent basis. This role works closely with the CTO... more ->
Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have the following skills/background; Essential experience:. Ability to navigate and work efficiently using IT software.. Logging using inhouse CRM. Accurate ticket resolution.. Document and maintain detailed records of support interactions and solutions.. Liaise with 3rd parties. Dealing with 2nd/3rd line queries... more ->
1st Line Support/Service Desk Specialist - Hedge Fund My Systematic Hedge Fund client are looking for a passionate 1st line Support specialist to join a dynamic team responsible for Data systems within the business. In this role you will act as the primary point of contact for internal users encountering technical issues or specific requests related to their data systems. This will involve receiving and logging tickets via JIRA systems and providing timely and effective solutions, demonstrating excellent communication skills and a commitment to problem resolution. Key requirements: Excellent... more ->